After several shouts and customer dissatisfaction including us in a previous post, Skyscape finally changed their iPhone subscription policy and now offers a Standard copy of the books that they publish.
So now you we can choose to buy the product and keep it forever if we choose the standard option.
Previously there was only yearly subscription and after that year the app will vanish! This has provoked anger and extreme complaints from the users, if you read iTunes reviews of their iPhone app [the Skyscape Medical Resources] you will read descriptions like ripped off, scam, conspiracy, and some other very bad wording.
So in response, they added the Standard option just like what they offer for Palm and Windows Mobile.
In their explanation they say that the standard option will not allow for updates after the end of the 12 months, while if we choose the subscription option and we renew in time, we will always get the latest updates.
The digital content of Skyscape ebooks unlike what we used to have in a traditional book is constantly updated, so for example the A to Z Drug Facts will be updated from the publisher on a regular basis and that will be reflected on our Skyscape’s title. However, this is not absolutely true for all of the titles. There are titles that are still static and gets updated only with the availability of new editions.
In order to make a decision on what to buy a subscription or a standard edition, go to Skyscape website then choose the product then click on unique features tab and navigate down to the bottom of the page to see the updates policy of that particular product. Here’s a screenshot of one of the titles;
If the picture is not clear here’s what it says; “Update Policy: Edition-based. New editions are released when the content changes significantly; there is no standard schedule for new editions”.
So the advice here, is that buy a subscription for a clinical tool or an ebook that gets frequent updates but buy the standard edition if it is a static infrequently updated reference [as screenshot above] such as DSM IV, Lab notes, The Red Book, The Harriet Lane, and many many others.
They’ve also made more subscription options so we can choose to subscribe for a shorter periods of time for less money, which is also a good thing.
Thank you Skyscape for listening to us.